Privacy Policy
Effective Date: 20/11/2024
At SkinHairEssentials, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect various types of information in order to provide you with the best possible services:
Personal Information: This includes your name, email address, phone number, shipping address, payment information, and any other details you provide when creating an account or making a purchase.
Usage Data: We collect information on how you interact with our website, such as pages you visit, products you view, and actions you take. This helps us improve user experience and site functionality.
Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and track usage patterns. You can control cookies through your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill orders, including sending order confirmations, shipping updates, and other related communications.
- To provide customer support, address inquiries, and resolve issues.
- To improve our website’s functionality and user experience.
- To send promotional materials, newsletters, and updates about new products or services (only if you opt-in).
- To analyze website usage and trends to enhance our offerings.
- To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data, including encryption during data transmission and secure storage. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners for the following purposes:
- Service Providers: We may share your information with third-party vendors that perform services on our behalf, such as payment processing, order fulfillment, and customer support.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes (e.g., subpoenas, court orders) or to protect our rights, property, and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Update: You can request access to your personal data and update any inaccurate or incomplete information through your account settings or by contacting us directly.
- Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
- Data Deletion: You may request that we delete your personal information, subject to certain legal and contractual exceptions.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the “Effective Date” listed above. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
SkinHairEssentials
Bengaluru, Karnataka 560048
Email: skinhairessentials@gmail.com
Phone: +91 8884245500